FAQ (Frequently Asked Questions)

Discover quick answers to all your sun-soaked questions on our FAQ page. From product details to shipping timelines, we’ve compiled a treasure trove of information to ensure your experience with Key West Sun Shirts is as brilliant as the Florida sun. If your questions aren’t covered here, don’t hesitate to reach out on our contact page!

How do Key West Sun Shirts protect me from the sun?

• Each shirt features SolarBloc® UPF (Ultraviolet Protection Factor) 50+ sun protection
• Blocks 98% of harmful UVA and UVB rays, whether the fabric is wet or dry
• Offers broad-spectrum defense against sun damage
• The fabric manufacturer, Vapor Apparel, is endorsed with the Skin Cancer Foundation’s Seal of Recommendation, affirming its efficacy in skin protection
• Superior to standard SPF sunscreens that only protect against UVB rays
• Provides much stronger defense against the sun’s damaging rays compared to the UPF 5 protection found in typical cotton t-shirts.

What materials are Key West Sun Shirts made of?

Our sun shirts are crafted from 100% polyester, featuring UPF 50+ Broad Spectrum UV solar protection and enhanced with M-shield technology, blend protection with functionality. This natural zinc-based technology combats odor-causing bacteria, keeping the fabric fresh, and enhances performance during use. Besides offering comfort and moisture-wicking breathability, M-shield extends the shirt’s durability.

Do you have any reviews?

Yes, we are collecting Google Customer Reviews from verified customers. Check them out here: https://customerreviews.google.com/v/merchant?q=keywestsunshirts.com&c=US&v=19

What are sun shirts?

Sun shirts, also known by various other descriptive names such as rash guards, UV shirts, performance shirts, and solar shirts, are swiftly gaining popularity among individuals who frequently spend a notable amount of time outdoors and are keen on seeking effective measures to shield their skin from the sun’s potentially detrimental rays. See more about shirts here.

How do I choose the right size for me?

To find the best size for your UV Shirt, measure under the arm across the front of your chest and around your waist. We offer a Size Guide on our website. If you’re uncertain, please reach out to our customer service for guidance.

Can I order a custom design or print on my sun shirt?

Currently, we offer a wide range of designs but do not provide custom design services. However, we frequently update our collection, so keep an eye out for fresh designs! For wholesale custom sun shirt printing please contact Shrimp Road Surf Co.

Do you wholesale the designs featured on Key West Sun Shirts’ website to other retailers?

Yes we do. Please see our Wholesale Sun Shirts page for more details.

How long does shipping typically take?

For standard shipping within the U.S., you can expect your order in 3-5 business days.

Do you offer international shipping?

At the moment, we only ship within the U.S. & Puerto Rico. We’re continuously expanding, so stay tuned for updates.

What is your return and exchange policy?

We accept returns and exchanges for items within 30 days of receipt, provided they are in their original condition. For a detailed overview, please visit our Shipping, Delivery, Returns & Exchanges page.

Is there a physical store I can visit?

Currently, all our inventory is available exclusively online through our website. We do not have a physical storefront.

How can I track my order?

After your order has been dispatched, you’ll receive a confirmation email containing tracking information. This allows you to monitor the delivery status of your order.

Are the shirts available in children’s sizes?

We do not offer children’s sizes currently. However, we are always exploring new product lines, so children’s sizes may be available in the future.

How do I care for my sun shirt to ensure its longevity?

Our shirts are made of 100% polyester with UPF 50+ UV solar protection w/ natural zinc M-shield technology. To preserve your UV-shirt technology and save energy, we recommend machine washing cold on gentle. Hang to dry or tumble dry low. Please do not bleach, iron the decoration, dry clean, or use fabric softeners.

What payment methods do you accept?

Thru Stripe we securely accept major credit cards, such as Visa, Mastercard, and American Express in our web-store. If you have questions about additional payment methods, please contact our customer service.

I have a specific question that isn’t listed here. How can I reach out?

We’re here to assist you! Please email us at info@keywestsunshirts.com or visit our contact page to submit an inquiry with our contact form.